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How to use the service and pricing

Professional Technicians Subscription Form

  • Professional Package Deal: We also provide package deals on blocks of time for hotline use. Prices for packages deals are as follows:
  • Telephone - If you wish to receive live Tech-Line support from a TAT technician, call toll-free 1-800-636-6414 Monday-Friday 7:00AM to 7:00PM CST. Be prepared to give the TAT technician the year, make, model, & engine size of the vehicle you need information on as well as the problem. Have your credit card # and expiration date available if you are not enrolled. At the end of the call, you will be given the total amount of time spent on the call and will be billed at $3.50 per minute.
  • Fax - Complete the applicable information on the fax request form and fax it to 615-595-6903. Your request will be processed within 24 hours via fax. The cost is $21.00 for up to 10 pages of information. Each additional page costs $1.75. Your credit card # and expiration date must be included on the service request form. The total cost will be billed to your credit card.
  • EMail - Complete the applicable information on the service request form and send it. Your request will be acknowledged within 24 hours via Email if you are not enrolled. The cost of the Email response is $21.00 for up to 10 pages of information. Each additional page costs $1.75. Your credit card # and expiration date must be included on the service request form. The total cost will be billed to your credit card.
  • US Postal Service Mail - Complete the applicable information on the service request form and mail to Taylor Automotive Tech-Line, 153 Polk Place Drive, Franklin, TN 37064. Information requested will be mailed out within 24 hours of the request. The cost is $21.00 plus postage for up to 10 pages of information. Each additional page costs $1.75. Your credit card # and expiration date must be included on the service request form. The total cost will be billed to your credit card.

Corporate/Product Technical Support

***During certain peak calling times, your call may be answered by a recording device. Leave your name, area code & telephone number where you can be reached and your call will be returned promptly.